Your order will always be prepared and shipped as fast as possible!
Parcels are in general prepared and shipped the day of your order or at least 24h after your payment confirmation. Transit time will vary depending upon the country destination and the chosen delivery method.
We are processing and shipping your orders from Monday to Saturday morning, except during holiday closures and bank holidays. Closures will always be announced on the store home page.
15 days return period
You can return ordered products before 15 days following the delivery date if unused and returned in their unopened original packaging in perfect condition. Returns are at your own risk and return shipping costs as well as potential custom costs at your charge. Important : Please put a value of goods at $0 (it is a return of goods). We will not refund any lost product during the return process and we strongly recommend using a tracked and signed delivery method when returning a product. Please contact us before returning products. Approved returns will generate a credit note and a refund of the returned product(s). Initial delivery costs will not refunded.